Privacy Policy

Golden Valley Health LLC

Effective Date: Mar. 8, 2026

Golden Valley Health LLC ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.


1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

This may include:

Name

Email address

Phone number

Mailing address

Information you provide through forms or communications

Technical Information

We may automatically collect certain information including:

IP address

Browser type

Device type

Website usage data

Cookies and tracking technologies


2. How We Use Your Information

We use the information we collect to:

Provide healthcare related services and information

Respond to inquiries and support requests

Send appointment reminders or service notifications

Improve our website and services

Communicate updates or important information

Comply with legal obligations


3. SMS Text Messaging Program

Golden Valley Health LLC may offer text messaging communications related to appointments, service updates, or other relevant notifications.

SMS Consent

By providing your mobile phone number and opting in through our forms or communication channels, you consent to receive SMS messages from Golden Valley Health LLC.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.


4. SMS Opt-Out Instructions

You may opt out of receiving SMS messages at any time.

To unsubscribe, reply:

STOP

to any message you receive from us.

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

For assistance, reply:

HELP

or contact us directly.


5. Description of SMS Use Cases

Text messages may be used for:

Appointment confirmations

Appointment reminders

Healthcare related notifications

Customer service communications

Important service announcements

Text messaging will not be used for unsolicited marketing.


6. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as messaging platforms or customer support providers) may occur solely for the purpose of delivering services.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.


7. Cookies and Tracking Practices

Our website may use cookies or similar tracking technologies to enhance user experience and collect analytics information.

These technologies help us:

Understand website usage

Improve site functionality

Enhance user experience

You can control cookie settings through your browser.


8. Data Security and Handling

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, or misuse.

These safeguards include:

Secure servers

Restricted access to sensitive information

Data encryption where applicable


9. User Rights

Depending on your location, you may have the right to:

Request access to personal data we hold

Request correction of inaccurate information

Request deletion of your data

Withdraw consent for communications

To exercise these rights, please contact us using the information below.


10. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.


11. Age Restriction

Our services and messaging programs are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 18.


12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements.

Updates will be posted on this page with the revised effective date.


13. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Golden Valley Health LLC
Website: https://goldenvalleyhealthllc.org
Email
: [email protected]
Phone: 916-955-0627